Privacy and cookie policy

This notice explains which personal data we collect through rab-royal.com and how we use cookies.

Data we process

When you send an inquiry or contact message, we process your name, email address, message, arrival and departure dates, number of adults and children, and technical data needed for form security.

Purpose and legal basis

We use the data to answer your inquiry, prepare an offer or communicate about accommodation. The legal basis is taking steps at your request before entering into a contract, performance of a contract, or our legitimate interest in website security. Analytics and external content are loaded only with consent.

Cookies

Necessary cookies, such as the PHP session, are used for CSRF protection and captcha validation. Google Analytics, Google Maps and YouTube load only if you accept them in cookie settings.

Recipients and external services

Messages are delivered to Villa Royal email. If you accept optional services, Google may process technical data related to analytics, maps or YouTube video.

Retention

Inquiries are kept as long as needed for communication, booking and legal obligations. Cookie choices are kept in your browser local storage until changed or deleted.

Your rights

You may request access, correction, deletion, restriction of processing or object to processing. You may also contact the Croatian Personal Data Protection Agency.